3we Malaysia Platform Terms and Conditions of Use

Welcome to 3we (https://3we.best), an online entertainment and betting platform operated by 3we Entertainment Limited. These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("User" or "Member") and 3we regarding your use of all services, products, and content provided through our platform.

By accessing our website, downloading the 3we mobile app, registering an account, or using any part of our platform, you acknowledge that you have read, understood, and agree to be bound by all terms stated herein, together with any additional policies incorporated by reference, including our Privacy Policy and Responsible Gaming guidelines.

This agreement takes effect as soon as you click "I Agree" during the registration process or continue using the 3we platform after a notification of term changes has been issued.

To register and use the 3we platform, you must meet the following eligibility requirements:

• Aged 18 years and above on the date of registration.
• Is an individual who is legally eligible to enter into a binding contract under Malaysian law.
• Not appearing on any list of individuals prohibited from using online gambling services by any relevant authority.
• Not registering on behalf of another person or third party.
• Not using a VPN, proxy, or any other method to conceal your actual location for the purpose of bypassing geographical restrictions.

3we reserves the right to request proof of age and identity at any time. Accounts found to be ineligible will be suspended or closed immediately, and any winnings obtained may be forfeited without compensation.

A Know Your Customer (KYC) process will be carried out before your first withdrawal is processed. Required documents may include a national ID, bank statement, or recent utility bill as proof of address.

Each user is only permitted to hold one (1) account on the 3we platform. Multiple account registrations by the same individual are strictly prohibited and may result in the closure of all associated accounts and forfeiture of wins.

During registration, you must provide accurate, complete, and up-to-date information. The details you provide, including your full name, date of birth, email address, and phone number, must match your official identification documents. Providing false information is a serious breach of these terms.

• Use a strong and unique password for your 3we account.
• Do not share your login credentials with anyone, including family members.
• Notify the 3we support team immediately if you suspect your account has been accessed without authorization.
• Update your personal information should any changes occur by contacting our customer support.

3we is not responsible for any losses arising from your failure to secure your own account login credentials.

The 3we platform supports a variety of popular payment methods in Malaysia. All deposits are processed instantly and funds will be credited to your account shortly after payment confirmation is received.

Deposit Policy:

• The minimum deposit amount is RM 30 per transaction.
• All deposits must be made using a payment method registered in your own name.
• 3we does not accept deposits from third parties or unverifiable sources.
• Any attempt to deposit funds through suspicious means may result in the account being suspended for further review.

Withdrawal Policy:

• The minimum withdrawal is RM 50 per transaction.
• All withdrawals will be processed to the same bank account or digital wallet used for the deposit.
• The KYC process must be fully completed before your first withdrawal can be approved.
• Withdrawal processing time is between 1 to 3 business days depending on the selected payment method.
• 3we reserves the right to request additional documents for withdrawals exceeding certain limits as an anti-money laundering measure.

3we offers a variety of attractive bonuses and promotions to members from time to time. All bonuses are subject to wagering requirements and specific rules stated alongside each offer.

• The welcome bonus is only available to new members registering for the first time.
• Each bonus carries a wagering requirement of between 10x to 30x the bonus value, depending on the type of promotion.
• The time limit to fulfil bonus wagering requirements is typically between 7 and 30 days from the date the bonus is credited.
• Bonuses cannot be directly converted to cash — they must first be used for gameplay in accordance with the applicable terms.
• 3we reserves the right to cancel or modify any promotion without prior notice.
• Bonus abuse, including opening multiple accounts to claim bonuses repeatedly, is prohibited and may result in the forfeiture of all bonuses.

For more information on each current promotion, please visit the promotions section on the 3we platform or contact our customer support.

All games available on the 3we platform are operated using a Random Number Generator (RNG) that has been audited and certified by an independent body. This ensures every game result is fair, random, and cannot be manipulated by any party, including 3we itself.

• Players are responsible for understanding the rules of each game before they start playing.
• Any game result that has been settled is final and cannot be disputed unless a verifiable technical error occurred.
• In the event of a technical disruption during gameplay, 3we reserves the right to void the affected round and return the bet to the player.
• The use of automation software, bots, or any third-party tools to assist gameplay is strictly prohibited.
• Maximum winnings for certain games may be capped — please check the individual game terms for more details.

The following activities are strictly prohibited on the 3we platform and may result in immediate account closure, forfeiture of all funds, and legal action:

• Fraud & Manipulation: Any attempt to cheat, manipulate, or exploit the 3we gaming system.
• Multiple Accounts: Registering or using more than one account simultaneously or consecutively.
• Money Laundering: Using the 3we platform for money laundering or any other illicit financial activity.
• Bonus Abuse: Repeatedly opening new accounts to claim welcome bonuses or exploiting promotions in an unfair manner.
• Collusion: Colluding with other players to manipulate game outcomes, particularly in live casino games.
• Malicious Software Usage: Using bots, automation software, scripts, or any technical tools to gain an unfair advantage.
• Account Sharing: Allowing others to use your account or using another person's account.

3we employs a sophisticated fraud detection system that continuously monitors all account activity. Any suspicious activity will be thoroughly investigated and appropriate action will be taken.

3we takes the privacy and security of all members' personal data seriously. All information you provide is collected, processed, and stored in accordance with our Privacy Policy, which complies with Malaysia's Personal Data Protection Act.

The 3we platform uses 256-bit SSL encryption technology to protect all communications between your browser and our servers. Your personal data will not be sold, rented, or shared with third parties without your consent unless required by law.

• We use your data to process transactions, provide services, and send account-related communications.
• Your financial information is handled in accordance with the highest industry security standards.
• You have the right to request access to, correction of, or deletion of your personal data by contacting our team.

For full details on how we handle your data, please read our Privacy Policy ours.

All content on the 3we platform, including but not limited to logos, brand names, text, graphics, images, interface layouts, software code, and game content, is the property of 3we or our licensors and is protected by applicable intellectual property laws.

• You are not permitted to copy, redistribute, modify, or exploit any 3we content for commercial purposes without our prior written consent.
• Using the 3we brand logo or name in any way that could mislead or damage our reputation is strictly prohibited.
• Any content you submit or share on the 3we platform must be free from any third-party copyright claims.

To the extent permitted by applicable law, 3we shall not be liable for any indirect, consequential, incidental, special, or punitive losses arising from the use of or inability to use our platform.

• 3we does not guarantee that the platform will always be available without interruption or free from technical errors.
• We are not liable for losses arising from internet connection disruptions, user hardware failures, or factors beyond our control.
• 3we's maximum total liability to any user shall not exceed the total amount deposited by that user in the 12 months preceding the claim.

However, this limitation of liability does not apply in cases of gross negligence, fraud, or any liability that cannot be excluded under Malaysian law.

3we reserves the right to suspend or close any user's account at any time if:

• The user is found to have violated any term in this document.
• Information provided during registration was found to be false or misleading.
• Account is linked to fraudulent activity, money laundering, or other illegal activities.
• The user fails to comply with KYC verification requests within the specified timeframe.
• There are instructions from the relevant authorities to suspend or close the account in question.

If your account is closed for any of the above reasons, any legitimate remaining balance (after deducting any bonuses that do not meet the conditions) will be returned to you within 14 business days, subject to any ongoing investigation.

You may also request closure of your own account at any time by contacting our customer support. For self-exclusion options related to responsible gaming, please visit the Responsible Gaming ours.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, our team is ready to assist you 24 hours a day, 7 days a week.

• Live Chat: Available directly on the 3we platform — the fastest way to get assistance.
• Support Email: [email protected] — we aim to respond within 24 hours.
• FAQ: Visit page FAQ for answers to general enquiries.

All disputes that cannot be resolved through our customer support channels will be referred to an independent arbitration body agreed upon by both parties. Malaysian law shall apply to any dispute arising from the use of the 3we platform.