Updated: January 2026

3we Privacy Policy – User Personal Data Protection

At 3we, your privacy is not merely a legal obligation — it is our commitment to every member. This Privacy Policy clearly explains how we collect, use, store, and protect your personal information every time you use our platform.

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3we Privacy Policy
Version 2.4 | Effective: 1 January 2026

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Our Privacy Commitment

How 3we Protects Your Personal Data

Six core principles that guide how we handle every piece of information you entrust to us.

Advanced Data Encryption

All your personal and financial data is transmitted and stored using 256-bit SSL encryption technology. This means your information cannot be read by any unauthorised party, whether in transit or in our storage.

Strict Access Controls

Only authorised 3we staff may access your personal data, and only when necessary for legitimate operational purposes. All access is logged and regularly monitored to ensure no misuse occurs.

No Sale of Data to Third Parties

3we has never and will never sell, rent, or commercialise your personal data to any third party. Your information is used solely for the purposes you consented to at the time of account registration.

Malaysia PDPA Compliance

The 3we Privacy Policy is designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We continually update our data protection practices in line with the latest legislative amendments.

Data Control in Your Hands

You have full rights to access, correct, transfer, or request deletion of your personal data. Contact the 3we support team at any time to exercise these rights quickly and easily.

Data Breach Notification

In the event of a security incident involving your data, 3we is committed to notifying affected users within the timeframe required by law, along with the steps taken to address the situation.

This Privacy Policy describes how 3we (https://3we.best) collects, uses, and protects your personal information. By using our platform, you agree to the practices described in this document.

1 Introduction & Scope of Privacy Policy

3we Entertainment Limited ("3we", "we") operates an online entertainment and betting platform in https://3we.best. We understand that your trust is the most valuable asset we hold, and protecting your personal data is an absolute priority in every operational decision we make.

This Privacy Policy applies to all users of the 3we platform, including website visitors, registered members, and anyone who interacts with our services via our website, mobile app, or official communication channels. It covers all personal information collected through any medium associated with the 3we platform.

This document is drawn up in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in personal data management. If you are under 18 years of age, you are not permitted to use our platform and this Privacy Policy therefore does not apply to you.

2 Personal Information We Collect

We collect various types of information depending on how you interact with the 3we platform. The following are the main categories of information we collect:

Data Categories Data Examples Collection Methods
Identity Data Full name, date of birth, identification card number Registration form, KYC
Contact Data Email address, phone number, residential address Registration, profile updates
Financial Data Bank account number, transaction records, deposit and withdrawal history Payment processing
Technical Data IP address, device type, web browser, operating system Automatically during use
Usage Data Game history, play time, game preferences Automatically during gameplay
Communication Data Customer support chat transcripts, emails sent to us Direct interactions

We do not collect sensitive data such as health information, religious beliefs or political views unless required by applicable law. All data collected serves a legitimate purpose and is necessary for the operation of our platform.

3 How We Use Your Data

Every piece of information we collect is used solely for its specified and lawful purpose. 3we does not use your data for any purpose other than those stated below:

  • Account Management: Processing registration, verifying your identity through KYC, and managing your account on an ongoing basis.
  • Transaction Processing: Processing deposits, withdrawals and all other financial transactions securely and accurately.
  • Service Provision: Enabling you to access all games and features on the 3we platform, including slots, sports betting, Live Casino, Bingo and more.
  • Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering and platform abuse.
  • Service Communications: Sending important notifications related to your account, transactions, promotions and policy changes.
  • Customer Support: Providing effective assistance when you contact our support team.
  • Platform Improvements: Analysing usage patterns to improve the overall user experience and platform performance.
  • Legal Compliance: Meeting the legal and regulatory obligations applicable to the operation of the 3we platform.

We apply a valid legal basis for every instance of data processing, including contract performance, legitimate interests, legal compliance, and your explicitly provided consent.

4 Information Sharing with Third Parties

3we does not sell or commercialise your personal data. However, in certain situations, we may need to share your information with the following selected parties:

  • Payment Service Providers: Financial institutions and payment processors integrated with our platform to facilitate secure deposits and withdrawals. They receive only the information required to process your transactions.
  • Game Software Providers: Game development companies that provide casino, slot, and sports content to our platform. Data sharing is limited to information required for game operations.
  • Statutory Authorities: Law enforcement agencies, gaming commissions, or other regulatory bodies when required by law or court order.
  • KYC Service Providers: Third-party identity verification companies that assist us in carrying out the KYC process in accordance with regulatory requirements.
  • Cloud Services & Infrastructure: Technology service providers that manage the technical infrastructure of our platform, subject to strict data confidentiality agreements.

All third parties we work with are required to comply with data protection standards equal to or higher than our own. We do not permit third parties to use your data for marketing or any other purpose without your consent.

5 Data Security Measures

3we continuously invests in security infrastructure to keep your data protected at all times. The following are the security layers we employ:

  • 256-bit SSL Encryption: All communications between your device and 3we servers are encrypted using the latest TLS protocol, making your data unreadable to any eavesdropper.
  • Two-Factor Authentication (2FA): An additional security layer for your account login to prevent unauthorised access even if your password is compromised.
  • 24/7 Monitoring: Our security monitoring system operates around the clock to detect and respond to any suspicious activity in real time.
  • Regular Security Audits: We conduct regular penetration testing and security audits by independent security experts to identify and address any vulnerabilities.
  • Internal Access Controls: Access to user data within our organisation is restricted on a need-to-know basis, with all access logged and audited.
  • Secure Data Backup: Your data is regularly backed up to secure, separate server locations to ensure service continuity.

While we take all reasonable precautions, no security system can guarantee 100% absolute protection. You are also responsible for keeping your password and devices secure when accessing your 3we account.

6 Cookies & Tracking Technologies

The 3we platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform runs smoothly. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled as they are essential to platform operations.
  • Performance Cookies: Collecting information about how you use our platform to help us improve performance and the user experience.
  • Functional Cookies: Saving your preferences such as language and display settings to deliver a more personalised experience.
  • Analytics Cookies: Helping us understand overall platform usage patterns for continuous improvement purposes.

You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality of some sections of the 3we platform. For more information on managing cookies, please refer to your web browser's help guide.

7 Data Retention & Deletion

3we retains your personal data for as long as your account is active or as long as necessary to provide services to you. Our data retention periods are as follows:

  • Active Account Data: Retained for the lifetime of your account and for the required period following account closure to fulfil legal obligations.
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysia's financial and tax legal requirements.
  • Communication Logs: Retained for 2 years for dispute resolution and customer support purposes.
  • Technical Data & Logs: Retained for 12 months for security and technical troubleshooting purposes.
  • Marketing Data: Retained until you withdraw your consent to receive marketing communications.

When your data is no longer needed, it will be securely deleted or anonymised so that it can no longer be personally associated with you. Our data deletion process complies with industry security standards to ensure the data is unrecoverable.

8 Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data:

Right to Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

If your data is inaccurate or incomplete, you have the right to request that we correct it promptly.

Right to Erasure

You may request the deletion of your personal data subject to applicable legal retention requirements.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another service provider.

Right to Restriction of Processing

In certain circumstances, you may request that we restrict the processing of your data while an issue is being resolved.

To exercise any of the above rights, please contact the 3we support team. We will process your request within 30 business days. Some requests may require identity verification beforehand for security purposes.

9 Changes to This Privacy Policy

3we reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or platform improvements. Whenever we make material changes, we will:

  • Updating the "Last Updated" date shown at the top of this document.
  • Sending email notifications to all registered members regarding important changes.
  • Displaying a clear notice on the 3we platform homepage for a minimum of 14 days.
  • In the case of very significant changes, we may require your renewed consent before you can continue using the platform.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of the 3we platform after any changes take effect constitutes your acceptance of the updated policy.

10 Contact Our Data Protection Officer

If you have any questions, concerns or complaints regarding how 3we handles your personal data, we strongly encourage you to reach out to us directly. Our Data Protection Officer (DPO) team is ready to assist:

  • DPO Email: [email protected]
  • Live Chat: Available 24/7 directly on the 3we platform — the fastest way to get a response.
  • Target Response Time: We aim to respond to all privacy-related enquiries within 5 business days.

If you are not satisfied with our response, you have the right to lodge a complaint with the Malaysia Personal Data Protection Department or another relevant authority.

For general questions about the platform, services, or your account, please visit our FAQ page or contact our general customer support.

This Privacy Policy was last updated on 1 January 2026 and supersedes all previous versions. The current version is 2.4 and takes effect immediately.

Safe & Trusted Platform

Your Data Is Safe with 3we — Register & Start Playing Today

With top-tier encryption, full PDPA compliance, and our unwavering commitment to your privacy, 3we is an online entertainment platform you can trust completely.

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